Privacy Policy

Your privacy matters to us. This comprehensive policy explains how xenovarithol collects, uses, and protects your personal information when you use our financial automation platform.

Information We Collect

Personal Information

When you register for xenovarithol's financial automation services, we collect essential information to provide our platform effectively. This includes your name, email address, phone number, and company details if you're registering as a business user.

  • Contact information including full name and email address
  • Phone numbers for account verification and support communications
  • Business information when applicable including company name and role
  • Financial institution details for automation setup purposes

Technical Data

Our platform automatically collects certain technical information to ensure optimal performance and security. This data helps us troubleshoot issues and improve our services continuously.

Data Type Purpose Retention Period
IP Addresses Security monitoring and fraud prevention 90 days
Browser Information Platform optimization and compatibility 12 months
Usage Analytics Service improvement and feature development 24 months

How We Use Your Information

xenovarithol processes your personal data for specific, legitimate purposes related to our financial automation services. We never sell your personal information to third parties, and we only use your data in ways that align with the purposes you'd reasonably expect.

Primary Uses: Your information enables us to provide automation setup assistance, account management, technical support, and platform security. We also use aggregated, anonymized data to improve our services and develop new features that benefit all users.

Service Delivery

We process your data to deliver the financial automation services you've requested. This includes setting up connections with your financial institutions, processing automation rules, and providing ongoing platform access.

Communications

We may contact you regarding your account, important service updates, security alerts, or responses to your support requests. You can control marketing communications through your account preferences.

Data Sharing and Third Parties

xenovarithol maintains strict control over your personal information. We only share data with trusted partners who help us deliver our services, and always under contractual agreements that protect your privacy rights.

Service Providers

We work with carefully selected third-party providers for essential services like cloud hosting, payment processing, and customer support tools. These providers access only the minimum data necessary to perform their specific functions.

  • Cloud infrastructure providers for secure data storage and processing
  • Payment processors for handling subscription and billing operations
  • Customer support platforms for managing help requests and communications

Your Privacy Rights

Under UK data protection laws, you have important rights regarding your personal information. We've designed our systems to make exercising these rights straightforward and efficient.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a commonly used electronic format within 30 days.

Correct Inaccuracies

Update or correct any personal information that's inaccurate or incomplete. Most corrections can be made directly through your account settings.

Delete Your Data

Request deletion of your personal information, subject to any legal requirements for retention. Account deletion will remove all associated personal data.

Data Portability

Receive your personal data in a structured, machine-readable format that you can transfer to another service provider if desired.

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@xenovarithol.com or use the contact information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards

  • End-to-end encryption for all data transmissions and storage
  • Multi-factor authentication for all account access
  • Regular security audits and penetration testing
  • Automated monitoring for suspicious activities and potential threats

Organizational Measures

Our team receives regular privacy and security training. Access to personal data is restricted to authorized personnel who need it for their job functions, and we maintain detailed logs of all data access activities.

International Data Transfers

While xenovarithol primarily operates within the United Kingdom, some of our service providers may process data in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information.

All international transfers are governed by adequacy decisions, standard contractual clauses, or other mechanisms approved under UK data protection law. We regularly review these arrangements to ensure continued protection.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws. Different types of data have different retention periods based on their purpose and legal requirements.

Retention Periods

  • Account information: Retained while your account is active plus 3 years
  • Financial data: Retained for 7 years in accordance with financial regulations
  • Support communications: Retained for 2 years after case resolution
  • Marketing data: Retained until you withdraw consent or object to processing

Cookies and Tracking

xenovarithol uses cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze usage patterns, and provide personalized features.

Cookie Categories

We use essential cookies for basic platform functionality, analytics cookies to understand how you use our services, and preference cookies to remember your settings. You can control non-essential cookies through your browser settings or our cookie preference center.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through prominent notices on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Our Privacy Team

For questions about this privacy policy or to exercise your privacy rights:

Email: info@xenovarithol.com

Phone: +441212367306

Address: 259 Summerlee Street, Glasgow, United Kingdom

Last updated: March 15, 2025